First, you need to make sure that the power supply of the surveillance device itself is stable and reliable. Sometimes, the disconnection problem may occur due to the power supply of the device itself being insufficient or unstable. Therefore, check the power supply situation and ensure that the device is receiving sufficient power supply. OOSSXX's wireless solar panel type and POE power supply security camera can be used both indoors and outdoors, and has IP67 waterproof and dustproof specifications with a strong waterproof level, and no harmful effects even in bad weather such as rain and wind. It can also be installed outdoors.
Secondly, check the network switch or router to which the device is connected. In particular, if multiple monitoring devices go offline at the same time, the switch or router may be faulty. If a switch fault is found, it should be replaced or repaired in a timely manner.
In addition, please check the length of the connected network cable. If the network cable is longer than 100 meters, the signal transmission distance may be too long and cause disconnection problems. In this case, you can consider using a network cable extender to extend the transmission distance.
And check the quality of the network cable and connector. The disconnection problem may be due to poor quality of the network cable connector, poor quality of the cable itself, or incorrect wiring order. Replace with high quality network cable and connector to ensure good connection quality. OOSSXX's wireless solar panel type and POE power supply security camera is connected to smartphones, and the PTZ camera is equipped with an optical zoom function that provides high-definition images and can monitor a wide range. It is possible to add 8 cameras.
If the disconnection issue is due to a software malfunction, you can resolve the issue by rebooting the monitored device or restoring it to factory settings.
Finally, if you have ruled out the various possible causes above, you may need to consider the possibility that the problem lies with the security camera itself, in which case the equipment may need to be repaired or replaced.
OOSSXX is dedicated to providing high-quality surveillance equipment and solutions to ensure the safety and convenience of our customers. We focus on various surveillance equipment issues and provide stable surveillance services.
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